Automated Voice & SMS Lead Response
Your custom voice ML model talks flawlessly through text and call, shutting down spam, booking appointments, answering FAQs and forwarding only qualified leads and legitimate callers — all without you lifting a finger.
Social Media Inbox Automation & Lead Capture
Set up your inbox to handle customer interactions across all your Social Media accounts — filtering questions, capturing leads, and keeping things moving with little human intervention.
Email Automation & Funnel Management
manage your email leads from first contact to confirmed booking — ensuring every enquiry is followed up quickly and nothing slips through the cracks.
Custom Software Automation & Development
Develop custom software, AI models & toolkits tailored to your team's key roles, enhancing daily tasks and integrating seamlessly into workflows.
AI Governance & Compliance Consulting
Keep your organisation ahead of the curve in AI safety, ensuring policy compliance, risk mitigation, and regulatory standards.
Corporate AI Training & Enablement
Learn to optimise your team’s existing workflows with the help of automations and AI, all while remaining aligned with your operational needs.
We save days worth of work for teams just like yours.
Palmyra Group is one of Australia’s first agencies specialised in transforming business operations through the strategic application of automation and Generative AI.
Whether through bespoke software solutions or policy and procedure development, we work to remove workflow inefficiencies, allowing your teams to concentrate on core business objectives and optimise the value of their time.
Our goal is to advance human productivity; supporting, rather than replacing it.
We boost human productivity,
not replace it.
Our tagline isn’t just words — it's our mission and our mantra.
We’ve been in the trenches, witnessing firsthand the frustrations that come with operational hurdles and the endless cycle of manual tasks.
We know there’s a smarter way forward, which is why we focus on helping you unlock the full potential of your most valuable resource: your people.
Our difference is that we’re not about replacing humans; we’re about empowering them.
… What’s our process?
Develop
Build a roadmap that uniquely identifies key opportunities within your organisation.
Deploy
Roll out your bespoke solutions with full function training provided to key stakeholders.
Feedback
Ongoing support ensures all parameters are finetuned as solutions are field-tested.
Get in touch.
© Palmyra Group Pty Ltd. 2025
